Whirlpool Washer Repair – How to Replace the Timer (Whirlpool Part # WP3951702)

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Hi, it’s Jack. Today we’d like to show how to change the timer on your washer. It’s a really easy job.

All we’re going to need is #2 Phillips screwdriver, a small flat blade screwdriver, and a 3/16 socket and a ratchet or a 3/16 nut driver.

Let me show you how we do it. The first step in this repair will be to disconnect power to the washer. We simply unplug it.

We’ll also need to pull it far enough forward that we can access the back of the control console.

Using our Phillips screwdriver, we’re going to loosen the two screws that are in the rear corners, and we’ll loosen them enough that the control panel end will move freely from the main top. Do the same on the opposite side. Once we have those free, we can then take that control panel, roll it straight back, and we’ll locate the timer shaft.

With a flat blade screwdriver, we want to first of all make sure that the knob is pressed firmly down, and we’ll pull that shaft out with our screwdriver. You can pull it right out of the timer if you wish. That will allow us to remove the knob, the knob skirt, and this small 3/16 screw.

We’ll then roll that control panel back again, and then we’re going to lift up gently on that tab at the front while we’re pushing the timer towards the center of console.

We can then pull it away from the console. We’ll next need to lift up on this locking tab and remove the wire harness. Then, pull that harness off. We can then discard the old timer.

Take the new timer.

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We’re going to line up that locating tab. Put the pin on the timer. Press it firmly on so that the locking tab on the harness engages.

We’ll need to make sure that we get these two legs in the slotted openings at the back. We’ll also need to make sure that we line up this metal tab.

It’s located right here. It has to fit into that plastic opening. Lay the timer flat against the control panel, and then just pull it back.

Make sure that that metal tab stayed into place and the locking tab dropped into the opening.

You can then reinstall the screw through the front. We’ll just snug that up. Next, we’ll want to pull this shaft back away from the timer. We’ll set our knob skirt in place.

We’ll fit the knob onto that shaft, press it firmly against the knob skirt.

Then from the back, we’ll press that center shaft so it locks it on. Now we can tilt the console back onto the main top. We want to make sure that we engage these three hooks on either end of that control panel to fit into the slotted openings in the main top.

Just pull it straight back and then tighten the retaining screws in the corners.

We’re now ready to reconnect the power and our repair is complete.