Whirlpool Washer Repair – How to Replace the Clutch Assembly (Whirlpool # W10721967)

to reconnect

Hi, it’s Jack. Today we’d like to show you how to change the cam kit on your washer. It’s a really easy job.

All we’re going to need is a number two Philips screwdriver, a 5/16’s nut driver, a small flat blade screwdriver, and either a 13-millimeter wrench or 13-millimeter socket and ratchet.

Let me show you how we do it. Now to do this repair, it’s easier if we pull the washer out and lay it on its back. So we need to disconnect the power, we’ll also need to turn off the inlet water supply, remove both fill hoses and the drain hose and you should have a container to collect any drain water that may run out of the pump when we lower it on its back.

Now with the washer laid on its back, we now have access to the belt cover which would be the first thing we need to take off.

So remove the two 5/16’s screws that secure that. Now our next step will be to roll the belt off of that pulley, so just rotate it as you’re pulling the belt. Next, we’ll remove that 13-millimeter nut.

You can either use your ratchet or a wrench.

Slide the old pulley off and discard it. Now next we’ll remove the shifter assembly, it’s held in place with two Phillips screws, so remove these two screws. Then just lift that shifter off the bottom and you can just let that hang down there.

Now next we’ll remove this cover that holds all of these components together and there are four little tabs that snap into the base of that transmission assembly that we need to release, so using a flat blade screwdriver and while we’re pulling outward on that piece, just depress those tabs long enough that it will clear that metal bracket behind it.

Once you’ve released all four of those tabs you can pull that assembly off, will consist of the gear, shifting cam, the cover and we’ll also remove that spring. Start by installing a new spring, we’ll assemble pieces. Slide that cam lever over the gear.

Then we’ll line up these four tabs and note that two of them are slightly closer together, so fit like that.

Slide the cam and gear assembly into the middle of that. Just line up the splines of that gear, splines on the transmission shaft. Then press that cover into place until those locking tabs are fully engaged, make sure all four of them snap into place.

Maybe just give it a little tap with a screwdriver and check the one on the bottom. Again, just verify that all four of them are engaged. Next, we’ll put the shifter back into position, you’ll note that there are two little tabs that line up with holes in that base.

These will ensure that it’s properly aligned and make sure the stem is fitting into that slot on the shifting lever.

Reinstall the retain screws and tighten those securely. Make sure that the harness connector is still attached firmly. Next, we’ll take the new pulley, we’ll line up the splines on the center hub with the splines on the transmission shaft and then we’ll use the new nut that was supplied with the kit, and then tighten it.

Then just hold that pulley as you tighten that nut.

We’ll roll the belt back on, fit it over the motor pulley with the groove side down and then rotate the large pulley as we fit the belt onto it.

Just rotate that a couple of times make sure that, that belt stays in the motor pulley. Then we’ll reinstall the cover and again there are two little locating fins that will fit into holes in the transmission base. Make sure it’s sitting flush and then install the 5/16 screws.

Tighten those securely. If your model had the soundproofing package that would fit into the bottom next and then we can stand the washer back up and put it in place. With the washer back in place, we’re ready to reconnect the fill hoses, turn on our supply, reconnect the drain, reconnect the power and our repair is complete.