Washer Repair- Replacing the Agitator Repair Kit (Whirlpool Part # 285811)

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Hi, it’s Jack from AustinAppliancePros. Today we’re going to show you how to install an agitator repair kit on your washer. Really easy job, all we’re going to need is a 7/16ths socket, extension, and a ratchet.

And we should also have some dual-action agitator grease.

Let me show you how to do it. The first step with this repair, as with any major appliance, we should disconnect the power supply, just pull out the cord. We need to get the agitator out of the washer to do this repair; most of these models will have some kind of fabric softener cup on the top of the agitator, just simply grab hold of that and pull it off.

Next we need to remove the inner cap & seal; it’s a clear plastic device located just down inside the dual action agitator. Just reach down in there, hook your fingers in it, and pop it out.

The seal may or may not come out with it. It’ll come out later. Next we’re going to take our ratchet with the 7/16ths socket, locate the bolt in the center, grab the base of the agitator to keep it from turning, completely loosen that bolt.

Once we have the bolt completely loosened, reach down pull the agitator from the base. Close our lid. With the bolt completely removed you should be able to pull gently up on this top portion of the agitator to separate it from the base; if it doesn’t come off easily you can set that on the floor and put your feet on it to hold it down and pull up on the top.

This exposes our thrust spacer, simply remove this and discard.

We should clean this portion of the agitator just in case there’s any old soap scum on there; we’ll clean that up and we’ll apply the dual action agitator grease mainly around the top portion here. Also note, that on the inside there’s a couple of tabs here, those are for factory use only so you can break those off as they will get in the way when you go to reinstall the top portion of the agitator. Take our new spacer and you’ll notice there’re two slots on it, line those up with the two slots on the barrel of the agitator.

Apply a liberal amount of the dual action agitator grease to that bearing surface.

On the second half of this repair we need to drop the cam out of the agitator barrel. Just hold it upside down and it will fall out. These are the dogs that allow the dual action agitator to operate in only one direction.

We can discard that piece.

With our new cam install the dogs in the little slots as such. We’ll take our bearing and you’ll note on this bearing there is four little rounded tabs that will line up with four grooves on the side of the cam. Press it firmly down into place, that keeps the dogs from falling off.

We’re going to discard the original agitator bolt, and replace it with a new one.

Now we’re ready to drop this into place inside our agitator barrel. Reinstall the top to the base, take our new bolt, put it on our ratchet, tip the whole agitator upside down, line up that bolt, with the hole, and now we’re ready to put it back in the washer. Now the agitator is ready to install, center it over the agitator shaft, seat firmly, tighten up the 7/16ths bolt, the top portion of this agitator should turn clock-wise, but not counter clock-wise.

Ok, everything is working good there.

Now to put our cap back on we should clean up the groove that the o-ring sits in, install our new o-ring.

It helps to put a little bit of dish detergent on that before you slide it into the agitator barrel, it’ll snap in a lot easier. Lower it down into place, press it in, make sure the gasket stayed in place, put our fabric softener dispenser back in, and our repair is complete. That’s just how easy it is to put an agitator repair kit in your washer; thanks for watching, and good luck with your repair.