Dryer Repair – Replacing the Drum Rollers (Whirlpool Part # 349241T)

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Hi, it’s Jack from AustinAppliancePros decided to change the drum rollers on your dryer. It’s a pretty easy job, all we’re going to need is a putty knife, Philips screwdriver, and a 5/16 nut driver. Let me show you how easy it is.

Very first step to this repair will be to remove the lint screen pulls out of the top located beneath that are two Phillips screws that we need to remove.

The next step will be to depress clips that hold the top cover down there’s one located about an inch in from the right and an inch in from the left, we use our putty knife for that. And you may find that you need to pull forward on the top and ideally we’d like to have a wall to lean that top up against but if not take the cord fasten it through one of these two screw holes to a point on the cabinet suspend it in an upright position. Our next step we disconnect a harness to the switch sometimes these are little tight so take your putty knife just disengage the locking tab and we need to remove the two 5/16 screws one on each side of the front panel and remove these two 5/16 screws from the front panel, careful not to drop them down inside.

Now we’ll want to support that front panel as we remove this last screw.

Lift the front panel forward and up and we can remove it sit it out of the way.

Next we will need to roll the belt off of the idler we can with the drum out of place. Now while supporting the drum with one hand reaching on the right hand side here notice how that belt comes off the drum around the motor pulley backing underneath the idler pulley and onto the drum. Take note of how that belt is orientated on those two pulleys because we’ll need to know that went put it back together.

Simply roll the belt off the motor pool.

Now we have access or remove the belt from the drum. We take note that the rib side of the belt lays against the drum. The next step we did lift the drum off the rear drum rollers pull it forward, now we have access to the drum rollers.

Now we have access to both rear drum rollers. We need to do first is loosen this 5/16 screw you don’t have to completely remove it next we’ll pry that spring clip and bracket off the end of the drum roller shaft and we’ll take your putty knife and we’ll pry these triangular clips off of the shaft. Then we slide the drum over off.

Right side all we need to do is take that triangular clip little bit.

Now we’re ready to put the new rollers on.

Now to reinstall your drum roller kit came with four of these triangular clips, hold the roller and place on the shaft. Replace the two rear ones whether they look bad or not. You have four new ones might as well use them.

Slide them on over the shaft, they will probably pop into that first groove and you’ll need to lift them out the same as you did to remove them in the first place.

There’s no front or back to the roller, we slide it on the shaft, take your triangular retaining clip press it into place. Now reinstall support bracket slide it over the front of the shaft take your new spring clip push on nut and just press it onto the shaft. And we’ll retighten the screw.

Now replace the right rear roller slide a knot on the shaft, repeat the same procedure, snap the clip to the cup into the groove on the shaft. Now we’re ready to put the drum back in. Before we reinstall the drum it’s a good time to take a look at the rear felt, make sure there’s no damage or gap and that it’s in good shape.

This portion of the drum is a little hollow will sit on top of our rollers on both sides, so we need to make sure those are firmly engaged onto the rollers when we set the drum in place. Now to assist you in putting the drum in place and drink the belt around front portion of that drum, lift it straight in engage that groove on the back of the drum onto the rollers, take note make sure that our felt, it’s Flat, and in place. Now we’re ready for the built to be installed and our front panel to go on.

We’ll keep in mind that the ridge portion of the belt goes against the drum flat side up. Now it’s reassemble you want to make sure that the drum hasn’t come off of the rear rollers and will line the belt up pretty much in line with the motor pulley take our either set up into place.

Now when you just support the drum holding it in an upright position the easiest way to do that it’s put your shoulder in underneath of it, rotate the belt over the top the roller in through the opening a little tension on that idler bracket and roll the belt onto the motor pulley. Now just line everything up, we’ll rotate the drum, least a full revolution and now we’re ready to put the front panel back. Now to reinstall the front panel we need to engage these slots on the front panel with the hook on the cabinet flange the one on each side.

So tuck the front panel in at the bottom we’ll need to raise and tilt back the drum at the same time, lift up on the front panel till it slides over those hooks and let it drop down into place. Now that we have the bottom hooks in place, line the drum up, press the front panel back into position and we’re ready to put the two retaining screws back in. We’ll reconnect wire harness to our door switch and the last thing we want to do before we put the top down is make sure that our self is laying flat on the rear bulkhead.

Look inside the drum you want to make sure that that felt is firmly in place and not fold it over.

This one there’s an area here where it’s folded in. We need to push that back out careful not to damage it and rotate the drum to make sure there’s no other spots. Well it’s all good.

The last step just put our top back down and remove our sport device make sure there’s no wire harnesses to get pinched, line it up over these retaining clips. Just press down on each corner. Now we’ll put the two screws that hold the lint filter in place.

All remains to be done is to reconnect the power. Good luck with your repair and thanks for watching.”